Under this limited warranty, your watch’s parts and workmanship are guaranteed under abnormal use for 24 months from the date of the reception. If you become aware of a defect in parts or workmanship during this time, TSAR BOMBA WATCH will, at its sole discretion, provide for the replacement of your watch in accordance with the terms herein. If your watch or any part original to your model is not available, a substitute of equal value may be provided for purposes of replacement.

Note: Since the sapphire glass mirror is a fragile accessory, it is not covered by the warranty if it is damaged by the customer himself, except for the glass with defects

To obtain a replacement of your watch under this warranty, please contact an authorized TSAR BOMBA WATCH retailer or service provider, who will provide additional instructions. If the watch was purchased in the TSAR BOMBA WATCH online store, or if you wish to obtain the contact information of authorized TSAR BOMBA WATCH retailers or service providers, please contact our Customer Service Department at tsarbomba91@gmail.com
If you mail your watch for replacement, you must ensure it is packaged carefully to avoid any damage during shipping. Do not include any special watchbands or any other item of personal value in the shipment, as we cannot guarantee its return.

Although you will not be charged for replacement under this warranty, you may be required to cover the costs of packaging and mailing your watch to an authorized TSAR BOMBA WATCH retailer or service provider, as well as the costs of return shipping and handling. If it is determined that the warranty is void or does not apply, you may be charged for part or all of any replacement. If the battery in your watch is depleted at the time of replacement, If you bought a watch with a battery, when the battery is exhausted, you can go to any watch repair shop near you to replace it
If it is determined that the warranty is void or does not apply, you may be charged for part or all of any replacement. If the battery in your watch is depleted at the time of replacement, you may be charged for a replacement battery.

This limited warranty does not cover the following:
- Batteries, straps, bands, bracelets, or crystals
- Damage of any kind if there is evidence that the damage was caused by accident, improper use or mishandling of any part of the watch or any accessories, handling that is inconsistent with the instructions or guidelines included with your watch, lack of proper care or improper maintenance, tampering, abuse, wear and tear, or any factor other than a defect in the watch’s parts or workmanship.
- Theft

Damage resulting from repair, service, or alterations by anyone other than an authorized TSAR BOMBA WATCH retailer or service provider is not covered under this warranty and shall void the warranty.


ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO 24 MONTHS FROM THE DATE OF PURCHASE.

TSAR BOMBA WATCH IS NOT LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES.



Repair and Service

You must ship the defective Products to us.

When shipping your defective Products to us, please pack it carefully and securely and make sure not to ship the defective Product in its original packaging. As we are not liable for damage, theft or loss of your defective Products during shipping, we recommend that you insure your Products against damage, theft or loss.

Be sure to provide the following information to us:

full name;
mailing address (street, city, state, zip code);
preferred phone number (with country and area code);
email address (to help expedite your repair);
a note explaining the nature of the problem.
In most of the cases the repair of the defective Product will be completed within 4-6 weeks. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times.

For repairs not covered by the Limited Warranty, an estimate as to costs and times will be provided, whereby approval and payment for repair must be obtained prior to processing any repair.

If you have any questions, please contact us here or refer to our return policy.

If you have any questions during use, you can contact us, we will give you a satisfactory answer within 8 hours

Whatsapp:+86 15625404315

Email:tsarbomba91@gmail.com

Quality Services

FAQs

· What is Buy with Prime and how does it work?

Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience,and returns on eligible orders. When you shop on tsarbombawatch.com you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your
Amazon account, which pre-populates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.

· How do I make a purchase using my Prime benefits on tsarbombawatch.com?

When you decide to purchase a product using Buy with Prime on tsarbombawatch.com, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.

· Is this really the same delivery experience I’m familiar with as a Prime member?

Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.

· Where can I check the status of my order?

You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on tsarbombawatch.com. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.

· What is the Buy with Prime Return Policy?

Some Buy with Prime orders are eligible for return. To start a return, view your order status from the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label. For eligible orders, you will receive a full refund as long as the returned items are in resellable condition and returned within the return window. If you have questions about return eligibility or the return process, contact us using the General Inquiry form.

Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.

· Who do I contact for issues or questions regarding my order?

If you have any questions or experience any issues with your Buy with Prime order, contact us here. You'll receive an order confirmation email with a link to see your order status and how to contact tsarbombawatch.com

· Do I have to be a Prime member to use Buy with Prime?

Yes, you must be a Prime member to purchase products using Buy with Prime on Tsarbombawatch.com When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.

· How do I initiate are turn for Buy with Prime purchases?

To initiate a return for an eligible product purchased using Buy with Prime, click on the link in the order confirmation email to go to your order details page. From there, you will be able to select the item(s) that you want to return and print a return shipping label. Then drop off your package at your local USPS location. Note that Buy with Prime purchases cannot be returned using other carriers besides USPS and
may not be dropped off at Amazon locations such as Amazon Lockers, Whole Foods, or Amazon Go. You can verify the return eligibility of your purchase by visiting the Return Policy page.

· How long does it take for me to get a refund?

For eligible orders, you’ll receive a refund once the item is dropped off and scanned at a USPS location. Otherwise, the refund will be processed once the item is received and reviewed at our fulfillment center. It could take up to seven business days for the refund to show up in your account.

· Can I use Amazon gift cards,promotional discounts offered by Tsarbombawatch.com, or points when I use Buy with Prime?

Buy with Prime orders can only be placed and shipped within the US.

· What happens if my order is late?

Most packages arrive on time, but orders sometimes show up after the estimated delivery date. Possible reasons for late
delivery include:

  • Incorrect address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • Other carrier-related delays

If you do not receive your order in the anticipated timeframe, we recommend that you do the following:

From your order confirmation email, click through to the order details page to check the status of your order. Your shipment confirmation email will also include a link to track your package.

On the order details page, you can confirm your shipping address.

Wait 48 hours to allow for unexpected delays.

· How is sales tax determined?

The amount of sales tax charged on your orders depends on multiple factors, including the type of item purchased and your delivery address. The tax rate is the combined state and local rates associated with your address. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if it is delivered to another state. Sales tax is calculated and charged at the time you place the order.